Autonomy, Mastery & Purpose at Mozilla’s Participation Systems

This week I was reminded of Dan Pink’s Drive and it’s key message: Autonomy, Mastery & Purpose. We are doing some work on Mozilla’s Moderator application: infrastructure migration, decommission Persona, and give it a visual refresh.

It’s the first part that held a strong lesson.

In the past, the Moderator site scored an F in the HTTP Observatory, a way to measure a server and application web security. Following the migration, the site now scores A+. By the way, you can always verify this yourself.

 

What I Learned This Week:

  • Autonomy: Provide a team with autonomy over it’s entire product value chain and be surprised of the cool stuff that happens.
  • Mastery: Going to A+ wasn’t an acceptance criteria. It’s our intrinsic motivation which helps us be better every day.
  • Purpose: The Mozilla Manifesto provides us with a great set of shared values. In this case it was probably principle #4 on treating individuals’ security which served as North Star.

Of course the same Observatory rating could have been achieved on the old infrastructure. We just never did. It’s probably the perfect storm of a cross-functional team operating in autonomy, growing mastery and with a clear sense of purpose that made it so easily possible.

Blessed to be working on the Participation Systems team.

moderator.png

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